Entrance / exit
04.12.2022 - 05.12.2022
Occupation
2 personas
Bedrooms
Adults
Kids
Room 1
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FAQ's

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Covid
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We regret to inform you that we do not have any rooms with a double bed available for the dates reserved.  

However, we would like to take this opportunity to inform you that your request will be considered should we receive any cancellations.  

The standard check-in time at the hotel is from 2pm and check-out is up until 12pm.  

In case you arrive at the hotel and your room is not yet available, we can offer you a left-luggage service where we will store all your luggage at no additional cost.

As the safety of you and our employees is of the utmost importance to us, we must inform you of the new protocol adapted to Covid-19 regarding room cleaning.  

In the event that during your stay (more than one night) you wish to have your room cleaned, this will be done at no additional charge, but it is important to know that you must explicitly request this service at reception, indicating your room number and the time you will be out of the hotel so that we can carry out the cleaning service requested.  

If you do not indicate this at the reception desk, we are strictly forbidden to enter your room to carry out this service, even if you hang up the sign indicating that you wish to have your room cleaned.  

The service is carried out daily between 9am and 3pm.

We inform you that our Spa is now fully operational. Due to the current situation, to provide our guests with safe spa services during Covid 19, we require prior reservation for access to the thermal area. 

We offer our guests 30 minutes free access. Our Spa has a jacuzzi, sauna, Turkish baths, and for 30 minutes you will be able to enjoy our facilities incomplete privacy. 

Our SPA and massage services are currently available, although reservations must be made in advance.  

Once you arrive at the hotel for check-in, you will be able to book both the SPA and massage services (subject to availability).  

We would like to take this opportunity to remind you that, unfortunately, we will not be able to make reservations prior to your arrival at the hotel. 

We regret to inform you that our hotel does not allow pets. 

We have parking available about 300 meters from our hotel which costs €15 per day.

Unfortunately we cannot book it in advance, but we will note your request on your reservation and give you the highest possible priority on the day of your arrival.  

We would like to take this opportunity to inform you that you will have to leave your car in the Hotel's reserved area for check-in and then you will be able to settle in your room before parking your car in the assigned parking space. 

We have a thermal pool, located about 300 metres from the hotel which is open every day from 15 June to 30 August, from 10am to 7pm.  

All our clients can access it free of charge, although currently, with regard to new COVID 19 protocols, we had to reduce its capacity considerably.  

On the same day that you wish to use our swimming pool, you will have to ask the reception directly about its availability. 

The standard check-in time at the hotel is from 2pm and check-out is up until 12pm.  

But do not worry if you arrive during the night, our reception is open 24 hours.

We are pleased to inform you that all our rooms have a private bathroom with bathtub.   

We regret to inform you that our hotel does not provide smoking rooms. Under Andorran law, it is forbidden to smoke in our facilities, including the rooms. The hotel has the right to penalize any guests that break this rule.

Currently, due to Covid 19, we are offering an assisted breakfast buffet service. A waiter will serve you anything you want to drink.   

We are pleased to inform you that you will be able to enjoy our breakfast service even if you have not booked it with your reservation.  

We serve breakfast daily from 8am to 10.30am as an assisted breakfast buffet, and this costs €9.50 per person.  

If you wish to enjoy it, we will charge this amount to your room and you will be able to pay for it at Check-Out.

Currently, due to Covid-19 we only offer the breakfast service.

We are pleased to inform you that you will be able to enjoy our dinner service even if you have not booked it with your reservation.  

Our restaurant is open every day from 8pm to 10pm and costs €16 per person, per day (drinks not included) 

Under current restrictions, Andorra does not require a negative PCR test for entry, nor does the Hotel.

However, we always recommend our clients check with their local authorities regarding travel restrictions, as well as restrictions when returning to their country of residence.

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