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29.05.2022 - 30.05.2022
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Legal Notice

HOTEL SPA TERMES CARLEMANY ANDORRA - GESTORA HOTELERA CASA MUNTANYA S.L.U.

Avenida Carlemany 4, AD700 Escaldes, Andorra 901841X

 

1.- WEBSITE OWNER

For the purposes of those stipulated in Article 10.1 of the LSSICE, it is hereby stated that the website www.hotelcarlemany.com is property of the company GESTORA HOTELERA CASA MUNTANYA S.L.U. and contains information and services related to the opportunity to make room reservations and hire packages, offers or other hotel services.

 

2.- TERMS OF USE AND LIABILITY WAIVER

2.1. Access to this website is the sole responsibility of the users. Risks derived from its use are solely and exclusively at the user's own risk.

2.2. Information available on the website is provided for the convenience of users. This information may contain inaccuracies, misprints, omissions and/or mistakes, and the owner does not guarantee the reliability, accuracy and/or security of its contents.

2.3. The information on the website is current as of the date of its last update. The owner reserves the right to make any changes, updates and/or deletions they consider appropriate at any time.

2.4. The website owner accepts no responsibility for possible damages that may arise from interferences, interruptions, computer viruses and/or disconnections in the operational functioning of this electronic system, nor for damages that may be caused by third parties through illegitimate interference in the system.

2.5. The user agrees to use the website and the services made available pursuant to the law, morality and decency, refraining from using it for illicit purposes, against those established in these rules, or in any way that may harm third parties or impede regular use by other users.

2.6. Services that are collected and provided through the website are intended for persons of legal age, consequently, users who hire services through this website declare that they are of legal age. No information relating to minors will be requested or collected.

2.7. The owner takes no responsibility for the contents, products and/or services that may be accessed through links to advertising or third party websites (links) on this website. The inclusion of links is for information purposes only and does not imply any kind of relationship between the owner and owners of the websites which may be accessed from these links.

2.8. The content of this website is intended for personal use only. The content of this website may not be copied, reproduced, distributed, communicated, published, transferred, converted, sold or used for public or commercial purposes.

2.9. The owner may withdraw or suspend at any time and without prior notice the provision of services to those users who have breached the terms of this document, or are in violation of the law, morality or public order. The exclusion of the user shall not constitute a waiver of the right to take legal action for liability.

 

3.- RIGHTS AND GROUNDS FOR EXCLUSION

The owner reserves the right to temporarily or permanently exclude users from this website in the event of any of the following circumstances:

Breach of any of the General Conditions stated in this document.

Failure to comply with the law, morality and Public Order. In no case shall such exclusion of the user imply a waiver to take the appropriate legal action, as well as possible compensation that may correspond.

 

4.- CONTRACT PROCESS

For the purposes of Article 27 of the LSSICE, the contract process carried out through www.hotelcarlemany.com will be conducted by means of the following steps:

 First: Choice of hotel, offer, package or other hotel services using the search functions, and dates of stay on the homepage.

Second: Choice of room type, number of rooms, and number of people.

Third: Selection of additional extras and services with a final price quote. Entering personal information relating to the reservation, as well as the bank card used to secure the reservation, and acceptance of the reservation's general terms and conditions.

Fourth: Booking confirmation, confirmation page shown.

Fifth: Email confirmation of the booking with the booking details.

When the booking is confirmed, an electronic document will be created and subsequently added to the owner's files. The user will have full access to and knowledge of said content at all times through an email sent to them upon completion of the booking process.

Once the booking has been confirmed, the customer is asked to check the booking’s content to identify any possible material mistakes made during data entry; should it be necessary to correct them, the user can call the booking centre at +376870750 or send an email to recepcio@hotelcarlemany.ad with the booking information.

 

5.- COMMUNICATIONS SECURITY

5.1. In the “online” bookings service security and confidentiality are guaranteed.

5.2. Connection to the transactional service is through a secure server. It is standard internet security technology, Secure Socket Layer (SSL), which applies an encryption system to provide maximum confidentiality to the data transmitted through it. The information is encrypted, ensuring it is only intelligible to the client's computer and the website owner's server.

5.3. Verification that the connection is made through a secure server can be verified through one of the following systems:

Using the server's www.hotelcarlemany.com address, because a secure server starts with https.

Using your browser software, which displays a whole key to a locked padlock at the bottom of the screen.

 

 6.- USE OF COOKIES

As a result of accessing the main website and linked pages, cookies may be placed on your computer. If users are not interested in this, they should configure their browser to prevent cookies from being stored on their computer.

 More information

 

7.- APPLICABLE LAW

The relationships between the website owner and users shall be governed by Spanish law.

 

8.- JURISDICTION

The Courts of Andorra shall have jurisdiction to hear any dispute between the parties, expressly waiving any other jurisdiction that may correspond to them.

Done